24/7 Emergency call-out for blocked or damaged drains
CCTV Surveys of drains to quickly locate any problems
FREE QUOTE for drainage services and repairs
Hertfordshire – Bedfordshire – Essex – North London

Call Premier Drainage Services Today

24/7 Emergency call-out for blocked or damaged drains
CCTV Surveys of drains to quickly locate any problems
FREE QUOTE for drainage services and repairs
Hertfordshire – Bedfordshire – Essex – North London

Call Premier Drainage Services Today

24/7 Emergency call-out
CCTV Drain surveys
FREE QUOTE on request

Premier Drainage Services

Terms & Conditions


This copy of our terms and conditions are included for the sake of completeness

This agreement is between:
(1) Premier Drainage Services Limited
North Lodge,
36 Shephall Green,
SG2 9XS.

(2) The Client / Customers details to go here if required.

In these terms and conditions, the following meanings shall apply:

1.1 – Company Signatory means a person authorized by us
1.2 – Contract means the contract for the supply of goods or service incorporating these terms
1.3 – Terms means the terms set out in this document and any special terms agreed in writing between a company signatory and you
1.4 – We and Us means Premier Drainage Services Limited registered in England and Wales
1.5 – Completion Date means the date the service or project is to be completed by as specified in this agreement.
1.6 – You means the person seeking to purchase goods or services from us
1.7 – Purchase Order means the document setting out the client’s requirements for the agreement of services to be provided.

The Contract

2.1 – All orders are accepted by us only under these terms and may not be altered – other than with the written agreement of a company signatory.

2.11 – Electronic Acceptance of these terms and conditions are confirmed with an electronic reply form you the client with little or no words.

2.2 – Any quotations are merely invitations to treat only and do not constitute an agreement or contract.

2.3 – Orders may be cancelled only with the agreement of a company signatory and you will indemnify us against all claims, losses, or expenses incurred as a result of that cancellation.

2.4 – You shall be responsible to us for ensuring the accuracy of the terms of any order including any applicable design drawing or specification provided to us by you and for giving us any necessary information relating to the goods within a sufficient time to enable us to perform the contract in accordance with its terms.

2.5 – It is your responsibility to be fully conversant with the nature and performance of the goods or service, including any harmful or hazardous effects their use may have.

2.5.1 – If you require advice, including Health and Safety advice in relations to any goods or services, a specific request for advice should be made and any advice given in writing by a company signatory in response to such a request shall amount to a representation and we shall be liable accordingly.

2.5.2 – We shall not be made liable in respect of any misrepresentation made by us, our employees or agents to you as to the condition of any goods, their fitness for any purpose or as to quantify as measurements, unless the representation is made or confirmed in writing by a company signatory, and/or other company representative.

2.5.3 – The client will be responsible for any damage that might be caused to trailer mounted jetting units, CCTV surveying units should the work require them to operate away from normal tarmac or laid surfaced road. The client will also be responsible for equipment lost or damaged due to pipe faults.

2.5.4 – The client shall inspect the work as far as reasonably possible immediately on completion as stated in section 4.6 and shall, within 7 days give written notice to us in detail of any grounds on which he/she alleges the work is not in accordance with the contract. If the client fails to give such notice the work shall conclusively be presumed free from any defects which would be apparent on reasonable examination of the work.


3.1 – The price quoted is based on the details given at the time, and is subject to an hourly rate.

3.2 – All prices quoted are exclusive of Value Added Tax (VAT) at the current rate.

3.3 – We reserve the right to review our pricing structure at any time.


4.1 – Unless the sale is for cash, or other credit terms (including payment plan, see below) have been agreed in writing with a company signatory, all accounts are due for payment within 30 days or unless on an agreed contract state of 60 days.

4.2 – Late payment will incur interest at 8% above the Bank of England base rate, prevailing from time to time, until the date of payment as well as before judgement.

4.3 – Credit facilities may be withdrawn or reduced at any time at our sole discretion.

4.4 – Even if we have previously given you credit, we reserve the right to refuse or execute any order or contract if the arrangements for payment on your credit rating is not satisfactory to us. In our discretion, we may require security satisfaction to us or payment for each order when the job has been completed.

4.5 – You may not withhold payment of any invoice or other amount due to us by reason of any right to set off a counterclaim, which you may have, or allege to have, for any reason whatsoever.

4.6 – When we have completed the works we shall invite you to inspect it and sign the invoice and your signature will constitute acceptance of the work we have done and any goods and materials we have supplied.

Non Payment and Insolvency

5.1 – ‘Insolvency’ means you becoming unable to pay your debts within the meaning of Section 123 of the Insolvency Act 1986; the levying or the threat of execution or distress on any or your property; the appointment of a receiver or administrative receiver over all, or any part, of your property; a proposal for a voluntary arrangement or compromise between you and your creditors, whether pursuant to the Insolvency Act 1986 or otherwise; the passing of a resolution for a voluntary winding-up; or summoning a meeting to pass such a resolution otherwise that for the purposes of a bona fide amalgamation or reconstruction; the presentation of a petition for your winding-up; or for an administration order in relation to you. If you suffer any analogous step or proceedings under foreign law or you are ceasing, or threatening to cease to carry on your business.

5.2 – If you fail to pay the price for any goods or services on the due date or fail to pay any sum due to us under any contract on the due date or you become insolvent or if you are a limited company or partnership and there is a material change in your constitution or you commit a material breach of this contract and fail to remedy that breach, all sums outstanding between you and us shall become immediately payable, and we shall be entitled to do any one or more of the following, without prejudice to any other right or remedy we may have.

5.2.1 – Require payment in cleared funds in advance of any further goods or services.

5.2.2 – Cancel or suspend any further goods or services to you under any contract without liability on our part.

5.3 – If we reasonably incur third party costs, such as tracing or debt collection agencies costs, or seek to take legal proceedings to enforce our rights as a result of the breach of this contract – including but not limited to – recovery of any sums due, you will reimburse us such reasonable agency costs or legal costs incurred on an indemnity basis.

5.4 – Without prejudice to clause 5.3 if you are acting in the course of a business then in the event of late payment. We reserve the right to claim compensation pursuant to the Late Payment of Commercial Debts (interest) Act 1998 at the prevailing rate, currently £40 for a debt less than £1,000, £70 for a debt of more than £1,000 but less that £10,000 and £100 for a debt in excess of £10,000.

5.5 – Retention of Title Clause; Title to materials shall remain vested in us and shall not pass to you until the purchase price for materials has been paid in full and received by us. Irrespective of whether title to materials remains vested in us, risk in materials shall pass to you upon delivery or installation.

Public Liability

6 – Premier Drainage Services Limited warrants that they have and will maintain Public Liability Insurance/Accident Cover to the value of £5 million where assignments are carried out at premises other than premises owned by the client.


7 – Premier Drainage Services Limited shall not unlawfully discriminate within the meaning and scope of the provisions of the Race Relations Act 1976, the Sex Discrimination Act 1975 and or the Disability Discrimination Act 1995, relating to discrimination in employment. Premier Drainage Services Limited shall take all reasonable steps to ensure the observance of these provisions by all servants, employees or agents of the consultant and all sub contractors engaged in the execution of the contract, and shall ensure they are familiar with the contents of the clients equal opportunity and harassment policy, as amended from time to time.

Payment Plan (This is conditional and an additional agreement must be entered into before acceptance of the company)

8.1 – On completion and acceptance by the company of a payment plan agreement, you will be bound be the company’s terms and conditions herein.

8.2 – A balance in the form of initial payment will be required prior to commencement of works to the value of 25% – 50% of the full cost of works. The remaining balance will fall due in line with an agreed payment schedule in which payments are to be made for an agreed rate no less than 8.33% of the balance and for no longer than six months following completion of works. Payments are to be made for the agreed specified amount and on the agreed specified date.

8.3 – The agreement will provide and stipulate a payment structure over the agreed term of the payment plan agreement, which must be adhered to, failure to keep up payments in line with the agreed plan will result in the full balance falling due no later than seven days following the missed scheduled payment date. Please refer to non payment and insolvency section of the terms and conditions in reference to non payment.

8.4 – This is not a credit facility. A payment plan agreement may be withdrawn or reduced at any time at our sole discretion.

24/7 Emergency Service

24/7 Emergency Service

If your drains are blocked or your sink is overflowing then call us for a rapid response

CCTV Drain Surveys

CCTV Drain Surveys

We use the latest CCTV technology to quickly locate any problems in your drains

Damaged Drains Repaired

Damaged Drains Repaired

We can repair your damaged drains with the minimum of disruption which also keeps costs low

Need help? Call us today!

If you need a rapid response to your drain problem then call us today on 01438 222 758 or fill in our contact form to get a FREE QUOTE.

We provide drainage services throughout Hertfordshire, Bedfordshire, Essex and London.

Need help?
Call us today!

If you need a rapid response to your drain problem then call us today on

01438 222 758

or fill in our contact form to get a


We cover Hertfordshire,

Bedfordshire, Essex and London.